Send a product list, ask for a datasheet or book a factory visit. Every enquiry is answered by a sales engineer, within one business day.
The more detail you give us — products, quantities, destination port, packaging requirements — the more precise the quotation.
An application engineer will reply within one business day. If your enquiry is urgent, call +86 574 6303 7091.
+86 574 6303 7091
Mon – Fri · 08:00 – 17:00 CST / UTC+8
Chaotang Industrial Zone
Cixi City, Zhejiang Province, P.R.China (315301)
Orders ship worldwide from our factory in Cixi; regional contacts are being set up across North America, South America, Europe, Oceania and East Asia.
Chaotang Industrial Zone, Cixi City, Zhejiang Province, P.R.China (315301)
WhatsApp chat
Mon – Fri · 08:00 – 17:00 CST / UTC+8
Regional contact — details available on request. Enquiries from the US and Canada are handled directly by our headquarters team.
Regional contact — details available on request. Distributor and dealer enquiries are welcome via the enquiry form.
Regional contact — details available on request. European orders are quoted and shipped from our China headquarters.
Regional contact — details available on request. Australia and New Zealand enquiries are welcome at any time.
Regional contact — details available on request. Japanese-language support can be arranged through our export team.
Quick answers to the most common enquiries. If yours is not here, send it over — we answer everything.
Our emergency line is staffed 24/7 for installed-base breakdowns — message us on WhatsApp
Standard catalogue products are quoted within one business day. Custom finishes, packaging or private-label orders usually take two to three business days, and we will tell you up front if that is the case.
The products and quantities, the destination port or warehouse, your target price if you have one, and any packaging or labelling requirements. Photos or drawings of what you need help even more.
Yes, and we encourage it. Factory visits include a walkthrough of the assembly and test areas, a review of your requirements with the engineering team, and — if your order is in production — a look at the line. Allow half a day.
We ship to 42 countries directly from our factory in Cixi, with regional contacts being set up across five continents. Carton marks, barcodes and certification paperwork are handled during order processing.
Select "Distributor / partnership enquiry" in the form and we will route it to our regional channel manager. We look for partners with technical service capability rather than pure resellers — training and demo-unit support come as standard.
Our application engineers are on the phone during business hours and reachable 24/7 for breakdown support on installed equipment.